Terms & Conditions

Because we operate professionally, transparently, and clearly to provide you with excellent service and reasonable prices… And because we are keen on a distinguished and continuous relationship with our clients, We advise you to carefully read the booking terms, as they define our rights and obligations, ensuring your protection and avoiding any misunderstandings. Payment Policy: Reservations should be made as early as possible to book the desired holiday. Space on a given tour will be secured upon receipt a deposit of 25% of the full price. This payment will be 50% during the Christmas and New Year holidays and on packages including airfare. This deposit counts as part of your final payment. Deposits can be made by bank wire transfer or sent via Western Union or paid using a credit card (Visa or MasterCard). Payment should be received within 7 days of booking.

Cancellation Policy: Cancellation requests should be sent via emailed to provide the Company with written confirmation that your reservation should be cancelled. In case you cancel your entire trip, the following scale of charges will be applied: From the date of booking until 61 days before your arrival date, FREE Cancellation . Between 60 and 30 days before your arrival date, 25% of the entire tour price will be charged. Between 29 and 15 days before your arrival date, 50% of the entire tour price will be charged. Between 14 and 7 days before your arrival date, 75% of the entire tour price will be charged. Between 7 and 1 days before your arrival date, 100% of the entire tour price will be charged.

Transfers Cancellation Policy (i.e., Tours Including Transfers by Tourist Buses) If the seat reservation on the bus is cancelled before the travel date by more than 15 days from the travel date, the full amount of the bus seat reservation is refunded. If the seat reservation on the bus is cancelled before the travel date by more than 7 days or less than 15 days, 50% of the bus seat value is deducted. If the seat reservation on the bus is cancelled before the travel date by less than 7 days, the full reservation amount is deducted, and no refunds are allowed. The client must adhere to the meeting point and the bus departure time, as the company is not responsible for any delay, and the bus will depart at the specified time. The client must sit in the designated seat specified on the trip voucher. In Case of Travelling Without Notifying the Company In the event of travelling without notifying the company, the client will be charged 100% of the total trip value, and no refunds are allowed. Refunds: A refund will normally be made to the same account and using the same method used for the original payment. No refunds are possible in the event of a no show for an existing reservation.